If those steps don't work, see Need additional help? There are a number of possible reasons for Outlook to behave this way. We've presented the potential solutions in order from quickest to most time consuming. To manage your mailbox by using the AutoArchive feature, see AutoArchive settings explained. We recommend that you move several items in your larger folders to separate folders, or that you archive those items by using the AutoArchive feature.
It needs enough RAM, processing power, Outlook Fix resource center and hard drive space to work properly. If your computer is running low on resources, Outlook will freeze up. If Outlook isn't stuck at a screen that says "Processing," or this didn't resolve your issue, continue to the steps below.
Microsoft Outlook is an essential tool for facilitating and improving collaboration both between employees and with third parties. As a result it is imperative that Outlook is installed, and kept up-to-date, on all required devices. Devices without an up-to-date Outlook client may result in an impaired digital experience and should be investigated. Devices with Outlook not installed should also be investigated to ensure that this is not an oversight. The "Outlook - Stability and compliance" live dashboard acts as the starting point of this library pack. It provides visibility into your Outlook landscape to easily monitor and uncover any issues and/or areas of improvement.
The information below covers issues with the Outlook desktop add-in pertaining to installing, updating, tracking and notifications, and obtaining debug logs. Get Help has troubleshooters for classic Outlook you can run for many common scenarios. If a troubleshooter is available for your issue, select Start to run that troubleshooter. Use the classic Outlook startup troubleshooter to resolve issues when classic Outlook for Windows is unable to start. Despite its popularity, Outlook is still software, and like all software, bugs, issues, and errors can occur Outlook Fix resource center at any time. Given Outlook’s popularity, we’ve decided to create a Hub especially dedicated to this particular topic where we will be providing you will all manners of troubleshooting guides.
Currently, you can't use Outlook on Windows to edit calendars that are shared with your Outlook.com account, even if you've reconnected your Outlook.com account to Outlook. We're working to make it possible to edit shared calendars in Outlook 2016 for Windows. After installing the September Public Update, Outlook 2007 displays mixed languages in the user interface. Ensure that your Outlook recycle bin is empty and then run the Compact Now command to complete the mailbox housekeeping exercise. This, along with all other features, is conveniently available across all platforms for efficient inbox management on any device.
Please install the Windows 10 Fall Creators Update to fix this issue. Outlook 2016 freezes when you try to preview an Excel file that's attached to an email. We're investigating the issue and will update this page when a fix is available.
Microsoft says Office users may experience problems launching Outlook and other apps on Windows 10 and 11 due to conflicts with antivirus software after installing the latest Patch Tuesday update. I did every solution what was written in this community, but this didn't resolve my issue. A Outlook Fix resource center vast community of Microsoft Office365 users that are working together to support the product and others. Then, each item in your calendar folder is checked for known problems that can cause unexpected behavior, such as meetings that seem to be missing.
For example, writing gamil.com instead of gmail.com is a common typo that will cause problems with delivery. If you manually type in the secondary connected account email address in the "From" field, the email is sent as "On behalf of" your primary Outlook.com account. Refer to our comprehensive list of common SMTP settings or consult your email provider for the correct parameters. Incorrect SMTP parameters are a frequent cause of email sending issues. Your email client needs the correct settings to communicate with the SMTP server. To access the calendar Outlook Fix resource center shared with your Microsoft 365 for business account, you'll need to accept the invitation from Outlook on the web, iOS, or Android.
Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can often correct problems by replacing out-of-date files and fixing vulnerabilities. To install the latest Windows and Office updates, click the link below. Use the classic Outlook connectivity troubleshooter to resolve intermittent connectivity issues.
Get Help has troubleshooters for classic Outlook for Windows you can run for many common scenarios, such as Outlook startup or profile setup problems. When you're working with HubSpot Support to troubleshoot the desktop add-in, you may be asked to provide debug logs. When you have the extension installed in Outlook, it will store information in report logs on your computer. These logs are saved each day the extension is used, and your file names refer to the usage date. If your extension isn't functioning as expected, these logs help the support team take a deeper look into what's happening with the add-in on your computer.