From efcaadc9bed5f4028a656bc8a49c8deccd8da331 Mon Sep 17 00:00:00 2001 From: Joey Sverjensky Date: Sat, 24 Jan 2026 13:39:32 +0700 Subject: [PATCH] Add outlook freeze or hang or not responding Microsoft Q&A --- ...-hang-or-not-responding-Microsoft-Q%26A.md | 21 +++++++++++++++++++ 1 file changed, 21 insertions(+) create mode 100644 outlook-freeze-or-hang-or-not-responding-Microsoft-Q%26A.md diff --git a/outlook-freeze-or-hang-or-not-responding-Microsoft-Q%26A.md b/outlook-freeze-or-hang-or-not-responding-Microsoft-Q%26A.md new file mode 100644 index 0000000..ab54f2c --- /dev/null +++ b/outlook-freeze-or-hang-or-not-responding-Microsoft-Q%26A.md @@ -0,0 +1,21 @@ +Recover email that's been removed from your Deleted Items folderIn the left pane of Outlook on the web or Outlook.com, select the Deleted Items folder.At the top of the message list, select Recover items deleted from this folder.Select the items you want to recover, and select Restore. Notes: + +You should be able to go to Outlook via a web browser and reset your password. If you are using Gmail or Google Workspace as well as the Outlook calendar, it would be nice to have them populated with the same information. Here is how to make sure your Outlook is showing the same information as your Google Calendar. + +For example, writing gamil.com instead of gmail.com is a common typo that will cause problems with delivery. If you manually type in the secondary connected account email address in the "From" field, the email is sent as "On behalf of" your primary Outlook.com account. Refer to our comprehensive list of common SMTP settings or consult your email provider for the correct parameters. Incorrect SMTP parameters are a frequent cause of email sending issues. Your email client needs the correct settings to communicate with the SMTP server. To access the calendar troubleshooting Outlook startup issues shared with your Microsoft 365 for business account, you'll need to accept the invitation from Outlook on the web, iOS, or Android. + +The Inbox repair tool can resolve problems by scanning your Outlook data files, and repairing errors. To use the Inbox repair tool, exit Outlook, and then follow the steps in Repair Outlook Data Files (.pst and .ost). In the first place, check whether your antivirus is up-to-date. Reliable and trusted antivirus software vendors do care about compatibility with Microsoft Office applications, so there is a good chance that the issue is fixed in their latest update. If the above does not help, turn off the antivirus and see if it brings Outlook back to life. + +Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Occasionally, I’ll run into an issue with Outlook that can be addressed by running a repair. Being a Chief Technical Analyst, I am aware of the technicalities faced by the user while working with multiple technologies. So, through my blogs and articles, I love to help all the users who face various challenges while dealing with troubleshooting Outlook startup issues technology. Sometimes, these antivirus or security apps might block or restrict the outgoing connectivity. + +As a ‘non-delivery’ email notification is not always sent, you may not [troubleshooting Outlook startup issues](https://office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html) be aware that your important messages are not being delivered until you run a deliverability test. This will guide you in determining if the server is down or if there are other connection issues. When you try to accept a shared Outlook.com calendar using your Microsoft 365 for business account in Outlook 2016, you might receive the "Something went wrong" error or your sign-in might fail. We have recently received some reports of users who are experiencing issues with subscribing to .ics/ical calendars. Email authentication was more of a recommendation than a requirement until recently. + +You must have at least three user accounts on the computer to complete these steps. You may have to contact your antivirus software vendor to determine how to configure the software to exclude any integration with Outlook or to exclude scanning in Outlook. For a list of antivirus software vendors, see Consumer antivirus software providers for Windows. + +Recovery Toolbox worked very well and relatively quickly. The original .ost file must be converted to a pst file using Recovery Toolbox for Outlook and then opened in Outlook. Conversion from OST to PST using Recovery Toolbox for Outlook doesn't require the availability of Exchange Server or Windows Domain Controller. The full version of Recovery Toolbox for Outlook transforms it from a data loss diagnostic tool into a complete data recovery solution. + +This section introduces solutions that you can use when Outlook 2016 or Outlook 2013 is not opening. If none of the above steps troubleshooting Outlook startup issues work, the issue may be more complex or related to server-side problems that only Microsoft can resolve. Try these troubleshooting steps in the order presented here, from simple to more complicated. + +A virus or antivirus software issue can wreak havoc on your system, and Outlook won’t escape unscathed. If you try to delete or move a large number of messages at once, Outlook can appear to freeze, but really, it's working behind the scenes. If Outlook is performing some operation on hundreds or thousands of messages at once, it might appear to be stuck. + +Sometimes you send an email and discover later that it is not delivered to the intended recipient. By following this checklist, you can systematically troubleshoot and resolve most common email sending issues. If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias. Customers with only a 3rd party email address set up as the username of their Microsoft Account will be asked to add a 1st party Microsoft alias to their account before accessing Outlook.com. \ No newline at end of file